ENG 2330 Professional Communications I
Course Description:
ENG 2330 and its subsequent course, ENG 2340, are designed
to teach students verbal and written skills to effectively
communicate both verbally and nonverbally in the
professional world.
Textbook:
Business Communication, Process & Product; Guffey, Mary Ellen. South-Western College Publishing.
Prerequites:
ENG 1270
Specific Concepts to Address:
- Steps in the communication process & barriers to them (interpersonal and organizational)
- Ethical communication, goals of
- Listening process
- Nonverbal communication
- Strategies for improving communication among diverse audiences
- Legal responsibilities for writers
- Audience analysis
- Writing, proofreading, and revising a variety of business messages
- Role of visually appealing documents
- Select, design, and use presentation visuals
- Delivery techniques for oral presentations
Suggested Emphases:
- Clarity and relevance
- Logical development of message
Helpful Documentation:
- Resume, job descriptions, and performance appraisals relevant to topic
- Original samples of written communications
- Presentation notes
- Audio or video recording of presentation(s)
